Training Cooperation and communication in the team

Practical information about training

Training description

A training course dedicated to managers, focused on the development of effective team management skills through a deep understanding of team roles. The workshop program is based on the practical application of the concept of team roles in everyday managerial work. Participants will learn and practice a variety of management techniques tailored to the specifics of each role assumed by employees in a team. The workshop is conducted with practical exercises that allow immediate application of the knowledge gained.

Participant profile

Training dedicated to managers, those who manage subordinate staff.

Agenda

Day I – Reviewing the ways of communication, between team members. Learning about the concept of Team Roles, and learning how to manage each role.

Day II – Overview of the most common psychological roles that people play in a team. Developing effective management and coaching techniques depending on the role unconsciously played by the employee.

Benefits

With the ability to manage in accordance with Team Roles, you will make your team function in an even more efficient and effective way, even if they work remotely. You yourself will be able to accurately assess when to apply a specific way of managing and coaching. You will make your subordinates feel that they have an impact on their work and the future of the company.

Required preparation of participants

  • Experience in managing a team
  • Basic knowledge of communication processes in the organization
  • Ability to work with people
  • Willingness to develop own leadership competencies

Issues

  • Communication in a team, i.e. what it consists of and on whom it depends.
  • The efficiency of the team, including the team doing remote work.
  • Conflict as a cause of difficulties and misunderstanding in relationships.
  • QUESTIONNAIRE: Self-diagnosis of communication capabilities, i.e. checking how “good” I am at interpersonal communication and whether I am sure everyone understands me well and accurately.
  • A partnership framework, the first step to WIN-WIN conflict resolution, according to Dr. Dudley Weeks, who works on conflict resolution in political parties and large corporations, in more than 60 countries.
  • The best way is to “Talk about yourself” and “not about others,” or the “IAM” Message, consisting of three parts, and proposed by Dr. Thomas Gordon, with a good chance of achieving the following results.
  • “Cordial” and “aggressive” directivity and its impact on the behavior and prices of subordinate personnel.
  • Heartfelt directivity.
  • My Role in the Team Questionnaire – The questionnaire diagnoses the eight most common roles and corresponding behaviors in a team and gives clear and easy-to-understand guidance on how to manage a particular employee in such a way as to minimize potential conflicts, inspire motivation and commitment, and build a strong team.

Do you have any questions?
Feel free to contact us.

Monika Fengler
+48 532 081 700‬
monika.fengler@eitt.pl
31 Ząbkowska Street
03-736 Warsaw

Forms of training delivery

Stationary training

  • Training at the customer's premises or at a designated location
  • Training room equipped with the necessary equipment
  • Training materials in electronic form
  • Coffee breaks and lunch
  • Direct interaction with the trainer
  • Networking in a group
  • Workshop exercises in teams

Remote training

  • Virtual training environment
  • Electronic materials
  • Interactive online exercises
  • Breakout rooms for group work
  • Technical support during the training
  • Recordings of the session (optional)

Possibility of funding

The training can be financed with public funds under:

  • National Training Fund (KFS)
  • Development Services Base (BUR)
  • EU projects implemented by PARP
  • HR Academy Program (PARP)
  • Regional operational programs

If you are interested in funding, our team will help you prepare the required documentation.

+48 22 487 84 90

biuro@eitt.pl

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Do you have any questions?
Feel free to contact us.

Monika Fengler
+48 532 081 700‬
monika.fengler@eitt.pl
31 Ząbkowska Street
03-736 Warsaw

FAQ - Frequently Asked Questions

We offer training in a variety of tailored formats: onsite (at the client's location or our training center), live online interactive with a trainer, and in a hybrid format. Detailed information about the available delivery forms for a specific training is always included in its description on the website.
Open online trainings usually take place from 9:00 - 17:00 Polish time. In the case of closed trainings dedicated to companies, the schedule is flexible and we arrange it individually with the client to best fit the needs of the organization.
We use proven and popular video conferencing platforms, such as Microsoft Teams and Zoom, to conduct interactive online training. They provide seamless communication, the ability to work in groups and direct contact with the trainer. We provide information about the platform used in a specific training to participants before the training begins.
To comfortably participate in the online training, all you need is a standard computer (desktop or laptop) with stable internet access and an up-to-date version of a web browser installed. We recommend using headphones with a microphone for better sound quality and communication, although this is not absolutely required. Having a webcam is usually not mandatory either.
Yes, each participant receives a set of training materials prepared by our experts. We usually provide them in electronic form (e.g., PDF files) a few days before the start of the training, after confirmation of participation and payment.
Upon successful completion of most of our training courses, participants receive a named EITT Certificate of Completion, confirming the competencies gained. In addition, we offer accredited training courses (e.g., ITIL®, PRINCE2®) that prepare for official internationally recognized certification exams. Information about the type of certificate available after a specific training is always included in the detailed description of the training.
The enrollment process depends on the type of training. For open trainings (open to anyone who is interested), you can sign up directly through the application form available on the page of the particular training. If you are interested in closed training (dedicated to employees of one company), please contact us directly by email or phone - we will prepare an offer tailored to your needs.
As standard, the price of the training includes: participation in classes taught by an experienced trainer-practitioner, a set of original training materials in electronic form, and a named EITT Certificate of Completion. For accredited training courses, the price often also includes the cost of taking the official certification exam. The detailed scope of benefits for a given course is always given in its description.
The preferred form of payment for our training courses is by bank transfer, executed on the basis of an issued pro forma invoice or VAT invoice. Detailed information on payment terms and conditions is provided in the process of confirming the enrollment in the training or can be found in the regulations.
Of course! Our specialty is closed-door training, designed "tailor-made" - according to the individual needs and business objectives of a given organization. If you are interested in a topic outside of our regular offerings or would like to modify the program of an existing course, feel free to contact us. We will be happy to prepare a dedicated solution.
We are flexible and adapt to the client's needs. We can organize closed trainings even for small groups - usually the minimum number of participants is 4 people, and the cost is often calculated for the whole group. Taking care of the highest quality and comfort of learning, in case of very large groups (more than 40 people) we usually recommend dividing into smaller teams to ensure effective interaction.
Your feedback is extremely important to us, as it allows us to continuously improve our offerings. After each training session, we send participants a link to a short online evaluation survey. You can also always contact us directly by email or phone to provide your comments.
  1. One-pager invitation with deadlines
  2. Project kick-off
  3. Strategic leadership and thinking
  4. Communication and Cooperation. Conflict management
  5. Motivating, engaging and difficult decisions in business
  6. Managing Change and Innovation. Leadership in crisis
  7. Building the organization of the future
  8. Best practices workshop - retrospective; creating a coherent program for middle and lower management levels