Training Strong communication – how to identify and remove limitations to self-development?

Each of us experiences moments in professional and private situations when we can’t effectively express ourselves, our needs, can’t gather our thoughts and thus transcend some of life’s obstacles. The strong communication workshop focuses on increasing the ability to express one’s thoughts for effective communication. By combining issues of interpersonal communication, assertiveness and coaching, it allows you to better understand the emerging limitations to your development and helps you overcome them.

Sales managers, marketing managers, HR managers, IT managers, sales managers, marketing managers, HR managers, IT managers, project managers, team leaders, office managers, people in assistant positions, anyone interested in improving communication skills for removing self-development limitations.

Day 1 Module 1 – Strong communication – where does it come from?

• Interpersonal communication – ABC of news
• Communication blockers and communication noise
• Self-diagnosis of communication style
• My needs in communication

Module 2 – Communication and emotions

• What is blocking my self-development?
• Emotions – how to control them?
• Safety buffers in working on emotions
• Communication versus emotions – the impact of stress on self-expression

Module 3 – Who is speaking through me? – transactional analysis

• Introduction to transactional analysis
• Parent, child, adult – working on the states of the “I”
• Transactions – when do we want the benefit?
• “I” language vs “you” language – building assertive messages

Day 2 Module 4 – In the eye of the cyclone – working in conflict

• Sources of conflict
• What do people play?
• Recovery from oppression – the drama triangle
• How to spot a conflict before it occurs? – identifying hotspots

Module 5 – Perfect communication – principles of efficient communication

• 12 rules for effective communication
• Exerting influence through persuasion
• Identifying manipulation
• Synergy with the interlocutor – how to strengthen engagement in the conversation?

Lunch break

Module 6 – Autocoaching – working on yourself

• Conditions for good self-coaching
• Workshop on defining goals at different levels of life
• Tree of consequence technique
• Coaching methods in self-development

The training enables you to develop effective ways of expressing yourself and your own needs based on the communication techniques you have learned. Awareness of one’s own communication style is developed, along with practical methods for improving it. There is a significant strengthening of assertive communication skills by analyzing one’s own behavior and making improvements. Individual communication blockages are identified along with specific strategies for overcoming them. Skills are developed to correctly formulate life goals using the consequence tree technique. The ability to independently conduct a self-coaching process to increase one’s own personal and professional effectiveness is developed.

• Basic knowledge of the principles of interpersonal communication
• Willingness to self-reflect and work on oneself
• Openness to receiving and giving feedback
• Willingness to actively participate in workshop exercises

• Strong communication – where does it come from?
• Communication vs. emotions
• Who is speaking through me? – transactional analysis
• In the eye of the cyclone – work in conflict
• The perfect message – principles of efficient communication
• Autocoaching – working on oneself
• Techniques for identifying and overcoming communication blockers
• Methods of building assertive messages
• Strategies for coping with stress in communication
• Coaching tools in personal development
• Techniques for formulating and achieving goals
• Practical application of transactional analysis