Patrycja is an experienced specialist with over 10 years of expertise in customer service. She currently works as a Training Project Coordinator at Effective IT Trainings, where she is dedicated to supporting clients and trainers at every stage of development projects—from needs analysis, through proposal preparation, to finalization and evaluation.

With a degree in pedagogy, she brings an empathetic approach, attentiveness to client needs, and the ability to build relationships based on trust and partnership. Thanks to her precision and conscientiousness, she ensures the highest quality of delivered projects, taking care of every detail and meeting deadlines.

In her daily work, she combines communication and organizational skills to effectively coordinate collaboration between trainers and clients. Her professionalism, empathy, and active listening skills make clients feel heard, understood, and well-supported.

Patrycja continuously develops professionally, keeping up with the evolving needs of the training market and striving to deliver solutions tailored to the specific challenges of organizations. She believes that the key to effective development lies in genuine client relationships, attentiveness, and flexibility in action.