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Monika Fengler

Monika Fengler

Sales and Training Account Manager

Monika is an experienced specialist with over 13 years in customer service. She currently serves as Sales and Training Account Manager at EITT, where she is fully committed to supporting clients in selecting development solutions tailored to their real needs and business objectives. With a background in logistics, she brings exceptional planning, organisation and process management skills. This approach works perfectly both in working with clients from the retail sector and in the training environment, where precision, flexibility and rapid response to changing needs are essential. She is actively involved in personal and professional development, carefully following the directions in which the training market and client needs are evolving. She believes that in today's dynamic world, openness to change, continuous knowledge expansion and the ability to translate trends into practical action are of key importance — an approach reflected in EITT's commitment to supporting the development of companies and people.

Obsługa klientaRozwiązania rozwojoweLogistyka szkoleńBranża handlowa

7 articles

From Manual Tester to QA Engineer - Skills You Must Acquire

How to transition from manual tester to QA Engineer? Learn the required skills, test automation tools, ISTQB certifications, and career development plan in QA.

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Microlearning in IT – can short courses replace traditional training

Microlearning in IT – can short modules replace traditional training? Discover the application matrix, use cases, effectiveness metrics, and a strategy...

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How to Convince the Board to Invest in IT Training

A practical guide on how to prepare a business case for IT training. Learn the arguments, data, and presentation framework that will convince the board to...

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GreenOps and Sustainable IT - ESG Training for Tech Teams

GreenOps combines sustainable development with IT operations. Learn how ESG training for technical teams helps reduce infrastructure carbon footprint and...

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Mandatory IT Training in Regulated Industries - 2026 Checklist

Complete checklist of mandatory IT training in 2026. Review NIS2, DORA, AI Act, GDPR requirements and industry-specific training obligations for...

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ITIL 4 Foundation - How to Pass on Your First Attempt

Complete guide to the ITIL 4 Foundation exam. Learn about the scope, exam format, costs, study plan and proven strategies to pass on your first attempt.

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Active Listening -- Foundation of Effective Business Communication

What is active listening and how to develop it? Learn techniques that will improve communication in teams, negotiations, and client relationships.

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