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Technologies / Artificial Intelligence

Artificial intelligence in IT operations

An advanced workshop on implementing artificial intelligence in IT operational processes for reducing incident response times and eliminating false alarms. The program covers anomaly detection, intelligent alert systems and automation of recovery playbooks. The methodology combines theory with hands-on labs for building a pipeline of anomaly detection and automated interventions. The workshop focuses on achieving measurable benefits in MTTR and system availability.

Issues

  • AI in IT operations

  • Anomaly detection

  • Smart alert systems

  • IT automation

  • Reduction of alert noise

  • Predicting failure

  • Correlation of events

  • Self-repairing systems

  • MTTR optimization

  • Proactive IT operations

  • Machine learning in IT

  • Automatic playbooks

Benefits

  • To reduce incident response time (MTTR) by 50-70% through automatic detection and diagnosis
  • The training will drastically reduce false alarms through intelligent filters
  • The workshop will enable increased system availability by predicting problems before they occur
  • After the training, the efficiency of operational teams will increase by focusing on real problems
  • Knowledge about optimizing IT operations costs by automating routine tasks
  • The training will improve the quality of IT services by taking a proactive approach to infrastructure management
  • Participants will be able to formalize systems knowledge in intelligent playbooks available 24/7

Who is this training for?

DevOps and SRE engineers
Systems and network administrators
IT operations managers
Monitoring and observability specialists
Infrastructure architects
Level 2/3 technical support teams
Operational transformation leaders

Prerequisites

  • Experience in systems administration and IT infrastructure
  • Knowledge of monitoring tools and log analysis basics
  • Ability to create automation scripts and work with APIs
  • Basic knowledge of machine learning and data analysis

Training program

01

basics of AI in IT operations

  • Applications of machine learning in IT ops
  • Anomaly detection in system metrics
  • Correlation of events and root cause analysis
  • Failure prediction and maintenance planning
02

smart alert systems

  • Reduction of alert noise by ML
  • Dynamic thresholds and business context
  • Priority classification and escalation
  • Grouping and correlation of related events
03

automation of repair and response

  • Smart self-repair playbooks
  • Decision trees of automatic interventions
  • Validation of the effectiveness of automatic actions
  • Safe limits of automation
04

Implementation and ROI

  • AI pipeline architecture for operations
  • Integration with existing monitoring systems
  • Measuring efficiency and return on investment
  • Plan 60-90 days of solution implementation

Delivery Methods

Online

  • Convenience of participating from anywhere
  • Interactive live sessions with trainer
  • Materials available for 30 days
  • No travel costs

On-site

  • Direct contact with trainer and group
  • Intensive hands-on workshops
  • Networking with other participants
  • Full focus on learning

Frequently asked questions

Who is the Artificial intelligence in IT operations training for?

This training is designed for professionals looking to develop skills in artificial intelligence in it operations. Required level: advanced.

How long is the Artificial intelligence in IT operations training?

The training lasts 2. Available in online or on-site format.

Will I receive a certificate?

Yes — every participant receives a completion certificate confirming acquired competencies. EITT holds ISO 9001 accreditation.

Can this training be conducted for a closed group?

Yes — we offer dedicated closed trainings for companies. We customize the program to your team's needs. Contact us for an individual quote.

Klaudia Janecka
Klaudia Janecka Opiekun szkolenia

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Funding Options

Check funding options for your company

Up to 80%

Development Services Database

Up to 80% funding for SMEs from EU funds

Check availability
Up to 100%

National Training Fund

Up to 100% funding for employers

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Trusted by

We train teams at Poland's largest companies

ING Bank - EITT client
mBank - EITT client
PKO Bank Polski - EITT client
PZU - EITT client
Allianz - EITT client
T-Mobile - EITT client
KGHM - EITT client
PGE - EITT client
IKEA - EITT client
InPost - EITT client
Leroy Merlin - EITT client
ZUS - EITT client

Interested in this training?

Contact us - we'll prepare an offer tailored to your organization's needs.

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