Terms and Conditions

1. General Provisions

These Terms and Conditions govern the provision of training services by EITT Sp. z o.o. with registered office in Warsaw, hereinafter referred to as the "Organizer".

These Terms apply to all open and closed training courses organized by EITT.

2. Registration

• Registrations are accepted via the website form, email, or phone.
• Registration is binding upon receipt of confirmation from the Organizer.
• The Organizer reserves the right to refuse registration without stating reasons.
• Places are limited. Acceptance is based on order of registration.

3. Payment

• Training prices are quoted in Polish Zloty (PLN) and are net prices.
• VAT at the applicable rate should be added to prices.
• Payment should be made before the training starts based on a proforma invoice or within 14 days of invoice date.
• For closed training, payment terms are agreed individually.

4. Cancellation and Changes

• Cancellation must be submitted in writing (email).
• Cancellation more than 14 days before training - 100% refund.
• Cancellation 7-14 days before training - 50% refund.
• Cancellation less than 7 days before training - no refund.
• Substitution of participants is allowed.

5. Training Cancellation by Organizer

The Organizer reserves the right to cancel or reschedule training due to circumstances beyond its control or insufficient number of participants.

If training is cancelled by the Organizer, participants receive a full refund or the option to attend training at an alternative date.

6. Training Delivery

• Training is delivered according to the program presented in the offer.
• The Organizer provides training materials and completion certificate.
• For on-site training, the Organizer provides catering (coffee, tea, lunch).
• Participants are required to actively participate and follow safety rules.

7. Copyright

Training materials are protected by copyright. Participants may use them for personal use only. Copying, distributing, or sharing materials with third parties without the Organizer's consent is prohibited.

8. Complaints

• Complaints should be submitted in writing within 14 days of training completion.
• Complaints should include a description of concerns and participant expectations.
• The Organizer will respond to complaints within 14 business days.

9. Final Provisions

Matters not covered by these Terms and Conditions are governed by Polish Civil Code and other applicable laws.

The Organizer reserves the right to amend these Terms. Changes take effect upon publication on the website.

Last updated: January 2025