Technologies / Automation & RPA

AIOps: Automate and Optimize IT Operations Using AI

The training introduces participants to the concept of AIOps and the practical use of artificial intelligence in IT operations. The program covers a strategic approach to moving from reactive to proactive infrastructure management. Participants learn AI tools that support monitoring, analytics and automation of IT processes. Sessions are run as workshops with simulations of real operational scenarios.

Why choose this training?

Modern organizations increasingly need specialists, and technical skills are becoming a key asset on the job market. The training introduces participants to the concept of AIOps and the practical use of artificial intelligence in IT operations. The program covers a strategic approach to the transformation from reactive to proactive infrastructure management.

After completing the training, participants will: gain a deep understanding of the AIOps concept and its place in modern IT management; master the ability to identify the areas of the organization where AIOps will bring the greatest benefits; learn to evaluate and select the right AIOps tools and platforms for their needs; and be able to design an AIOps solution architecture integrated with the existing infrastructure. These skills translate directly into greater effectiveness in delivering IT projects.

The training is particularly valuable for: IT system administrators, DevOps specialists and Site Reliability Engineers, and IT Operations managers.

What makes our approach unique?

EITT combines theoretical knowledge with intensive hands-on workshops. During 2 days of intensive training, participants work on real-world examples and scenarios.

With over 2,500 trainings in our portfolio, EITT is a trusted partner in competency development for organizations of all sizes. Our trainers are practitioners with many years of experience who share up-to-date knowledge and proven solutions.

Looking for a training tailored to your team’s needs? Contact us — we will prepare a program customized to your requirements.

This training is part of the path:

AI Academy

Benefits

They will gain a deep understanding of the AIOps concept and its place in modern IT management
They will master the ability to identify the areas of the organization where AIOps will bring the greatest benefits
They will learn to evaluate and select the right AIOps tools and platforms for their needs
They will be able to design an AIOps solution architecture integrated with the existing infrastructure
They will develop competence in implementing intelligent monitoring and automated anomaly detection
They will gain practical knowledge of managing ML models in a production IT environment
They will gain skills in planning and leading an organizational transformation towards AIOps
They will be prepared to take a leadership role in implementing AI-driven IT operations

Who is this training for?

IT system administrators

DevOps specialists and Site Reliability Engineers

IT Operations managers

IT solution architects

Infrastructure monitoring specialists

Information systems analysts

IT consultants specializing in automation

Engineers responsible for service availability

Prerequisites

Experience in managing IT systems and infrastructure
Knowledge of basic monitoring and alerting concepts
Basic knowledge of IT process automation
Familiarity with DevOps and Agile concepts
Openness to AI technologies and machine learning

Training program

Definition and Evolution of AIOps
The role of Big Data, ML and automation
Differences from traditional IT Operations
Trends and Development Prospects

Moving from reactive to proactive management
Predictive infrastructure management
Reducing MTTR and increasing availability
Optimizing operating costs

Intelligent monitoring and alerting
Automated Anomaly Detection
Root cause analysis (RCA)
Predictive system maintenance

Analysis of available market solutions
Criteria for choosing the right platform
Integration with existing tools
Comparison of features and capabilities

Data quality and availability
Integration with Legacy Systems
Change management in IT teams
Building trust in AI systems

The ML model lifecycle in IT operations
Continuous training and model drift
Monitoring AI model performance
Governance and compliance in MLOps

Analysis of case studies from various industries
Anomaly detection simulation
Designing an AIOps architecture
Implementation plan for the organization

Delivery Methods

Online

Convenience of participating from anywhere
Interactive live sessions with trainer
Materials available for 30 days
No travel costs

On-site

Direct contact with trainer and group
Intensive hands-on workshops
Networking with other participants
Full focus on learning

Training Topics

Frequently asked questions

Who is the AIOps: Automate and Optimize IT Operations Using AI training for?

The target audience includes IT system administrators, DevOps specialists and Site Reliability Engineers, and IT Operations managers. Level: intermediate.

How long does the AIOps: Automate and Optimize IT Operations Using AI training last?

The training lasts 2 days. It is delivered online or on-site.

Will I receive a certificate after the training?

Yes — every participant receives a certificate of completion confirming the skills they have acquired. EITT is ISO 9001 certified.

Can the training be delivered for a closed group?

Yes — we offer closed trainings dedicated to companies. We tailor the program to your team's needs. Contact us for an individual quote.