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Showing the 9 most relevant courses out of 20 matched to this area. Browse the full training catalogue →

Intermediate

ITIL® 5 Foundation Bridge — Upgrade From ITIL 4 (Training with Exam)

ITIL® Foundation Bridge (Version 5) training with exam — fast-track upgrade from ITIL 4 to ITIL 5. Focus on what's new in Version 5.

1 day Online / On-site
from 1,900 PLN

Jira Service Management - IT Service Management

The one-day Jira Service Management training focuses on the practical aspects of managing IT services in an organization. The program covers service portal configuration and customization, incident management and ITSM process implementation. Participants will learn best practices for organizing a helpdesk and handling service requests.

1 day Online / On-site
from 1,850 PLN

ServiceNow — ITSM/Enterprise Foundation

A four-day course introducing the ServiceNow platform from the ground up — one of the leading ITSM/enterprise workflow platforms — covering administration, three core ITIL processes (Incident, Problem, Change Management), CMDB, and Service Catalog.

4 days Online / On-site
from 6,400 PLN

Enterprise Linux - Storage, User and Service Management

Advanced training focusing on key aspects of Enterprise Linux system management, with particular emphasis on storage, user management, and system services. The workshop program is designed as intensive practical sessions during which participants acquire advanced skills in configuring and optimizing key system components. The training uses real scenarios and industry best practices.

2 days Online / On-site
from 1,800 PLN

Service Owner - IT Service Management

Professional training designed for those responsible for managing IT services in an organization. The program covers a holistic approach to service lifecycle management, from service design through implementation to continuous improvement. Participants will learn methods for effective service portfolio management, quality monitoring techniques and ways to optimize service processes. The training is conducted in a workshop format, where theory is immediately translated into practical applications based on real-life scenarios.

2 days Online / On-site
from 1,950 PLN

Frequently Asked Questions

What ITIL training does EITT offer?

We offer the full ITIL 4 pathway: Foundation, Create Deliver & Support (CDS), Drive Stakeholder Value (DSV), High Velocity IT (HVIT), and Direct Plan & Improve (DPI). EITT is a PeopleCert accredited training organization.

Who offers ITIL 5 training in Poland?

EITT runs ITIL 5 (ITIL Version 5) training in Poland, online or on-site. ITIL 5 Foundation — training with the certification exam, 2 days, exam included in the price — from PLN 3,500 net per person; no prior ITIL certification is required. ITIL 5 Foundation Bridge — training with exam for holders of an ITIL 4 certificate (most often ITIL 4 Foundation), 1 day, covering only what is new in Version 5 — from PLN 1,900 net per person. Passing the Bridge exam awards the same ITIL Foundation (Version 5) certificate as the full exam.

Does training include the exam?

ITIL 4 Foundation training can be delivered with or without the PeopleCert certification exam. The price with exam is listed on the course page.

How long does ITIL 4 Foundation preparation take?

ITIL 4 Foundation training takes 2-3 days. After training, participants are ready to pass the certification exam consisting of 40 multiple-choice questions.

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