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Technologies / Artificial Intelligence

AI awareness in telecommunications

Specialized training focusing on the applications of artificial intelligence in the telecommunications sector. The program presents the practical aspects of using AI in network optimization, customer service and telecom infrastructure management. The workshop is conducted in the form of interactive sessions, where theory is immediately verified through the analysis of real use cases from the telecommunications industry.

Issues

  • Telecommunications network architecture

  • Machine learning in telco

  • Predictive analysis

  • Network automation

  • Customer experience

  • Network security

  • Infrastructure optimization

  • Service quality management

  • Personalization of services

  • Network traffic analysis

  • Forecasting trends

  • Process automation

Benefits

  • Upon completion of the training, the participant will have a detailed knowledge of the practical applications of AI in the telecommunications sector
  • The ability to identify areas where artificial intelligence can bring the greatest benefits to the telecommunications infrastructure
  • To use AI tools to optimize operational processes and improve service quality
  • Will develop competence in implementing AI solutions in customer service and personalization of services
  • Will be able to evaluate the effectiveness of implemented AI solutions and plan their development
  • AI project management in a telecommunications context

Who is this training for?

Telecommunications network engineers
Network planning and optimization specialists
Telecommunications solutions architects
Project managers in the telco industry
Data analysts in the telecommunications sector
Customer service specialists in telecommunications
Infrastructure maintenance engineers
Designers of telecommunications services

Prerequisites

  • Basic knowledge of telecommunications
  • Knowledge of telecommunications network architecture
  • Experience in data analysis
  • Understanding of business processes in telecommunications

Training program

01

Predictive network maintenance

  • Throughput optimization
  • Automation of network management
  • Analysis of performance and quality of service
  • Applications in customer service
  • Chatbots and virtual assistants
  • Analysis of customer behavior
  • Personalization of services
02

Predictive churn rate

  • Security and monitoring
  • Network anomaly detection
03

Cyber threat prevention

  • Analysis of movement patterns
04

Incident management

  • Optimization and development
  • Network development planning
  • Automation of operational processes
  • Trend analysis and forecasting
  • Optimize infrastructure costs

Delivery Methods

Online

  • Convenience of participating from anywhere
  • Interactive live sessions with trainer
  • Materials available for 30 days
  • No travel costs

On-site

  • Direct contact with trainer and group
  • Intensive hands-on workshops
  • Networking with other participants
  • Full focus on learning

Frequently asked questions

Who is the AI awareness in telecommunications training for?

This training is designed for professionals looking to develop skills in ai awareness in telecommunications. Required level: intermediate.

How long is the AI awareness in telecommunications training?

The training lasts 2. Available in online or on-site format.

Will I receive a certificate?

Yes — every participant receives a completion certificate confirming acquired competencies. EITT holds ISO 9001 accreditation.

Can this training be conducted for a closed group?

Yes — we offer dedicated closed trainings for companies. We customize the program to your team's needs. Contact us for an individual quote.

Klaudia Janecka
Klaudia Janecka Opiekun szkolenia

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Funding Options

Check funding options for your company

Up to 80%

Development Services Database

Up to 80% funding for SMEs from EU funds

Check availability
Up to 100%

National Training Fund

Up to 100% funding for employers

Learn more

Trusted by

We train teams at Poland's largest companies

ING Bank - EITT client
mBank - EITT client
PKO Bank Polski - EITT client
PZU - EITT client
Allianz - EITT client
T-Mobile - EITT client
KGHM - EITT client
PGE - EITT client
IKEA - EITT client
InPost - EITT client
Leroy Merlin - EITT client
ZUS - EITT client

Interested in this training?

Contact us - we'll prepare an offer tailored to your organization's needs.

500+ experts
2500+ trainings available
ISO 9001 quality certified
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