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Technologies / Artificial Intelligence

AI in crisis communication management

Training on the use of artificial intelligence to monitor crisis situations and respond effectively in the media and public space. Participants will learn how to analyze sentiment, detect negative mentions and manage a crisis in real time. The workshop includes practical applications of AI tools for media monitoring, message optimization and image restoration strategies. The program also includes prevention systems and automatic alerts on potential threats.

Issues

  • AI-based media monitoring systems

  • Sentiment analysis in crisis communication

  • Algorithms for detecting reputational threats

  • Automation of crisis management processes

  • AI tools for social media analysis

  • Predictive models of crisis development

  • Message optimization by machine learning

  • Early warning and alert systems

  • Performance metrics for crisis operations

  • AI-supported image restoration strategies

  • Ethics of using AI in crisis management

  • Integration of AI tools with PR systems

Benefits

  • They will learn how to effectively detect and monitor crises in real time using AI tools
  • They will gain the skills to respond quickly and minimize the impact of reputational crises
  • They will be able to create effective crisis messages supported by AI analysis
  • They will master techniques for automating reputation management and image restoration processes
  • They will receive tools to better prepare for potential crises through preventive strategies
  • Early warning systems for threats

Who is this training for?

Public relations and corporate communications specialists
Crisis management managers
Spokespersons and external communications specialists
Media and brand monitoring analysts
Strategic communications consultants
Those responsible for the reputation of the organization
Social media managers in large organizations
Directors of communications and marketing

Prerequisites

  • Experience in the area of corporate communications or public relations at an entry level
  • Knowledge of the organization's crisis management processes
  • Ability to analyze media and basic reputational metrics
  • Experience communicating with the media or managing communications in difficult situations

Training program

01

Monitoring emergency situations using AI

  • Sentiment analysis and detection of negative mentions
  • Real-time crisis management by AI
  • AI tools for monitoring traditional and social media
  • Optimization of crisis messages using algorithms
  • AI-supported image restoration strategies
  • Prevention and early warning systems
  • Automatic alerts on potential reputational risks

Delivery Methods

Online

  • Convenience of participating from anywhere
  • Interactive live sessions with trainer
  • Materials available for 30 days
  • No travel costs

On-site

  • Direct contact with trainer and group
  • Intensive hands-on workshops
  • Networking with other participants
  • Full focus on learning

Frequently asked questions

Who is the AI in crisis communication management training for?

This training is designed for professionals looking to develop skills in ai in crisis communication management. Required level: intermediate.

How long is the AI in crisis communication management training?

The training lasts 1. Available in online or on-site format.

Will I receive a certificate?

Yes — every participant receives a completion certificate confirming acquired competencies. EITT holds ISO 9001 accreditation.

Can this training be conducted for a closed group?

Yes — we offer dedicated closed trainings for companies. We customize the program to your team's needs. Contact us for an individual quote.

Klaudia Janecka
Klaudia Janecka Opiekun szkolenia

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Funding Options

Check funding options for your company

Up to 80%

Development Services Database

Up to 80% funding for SMEs from EU funds

Check availability
Up to 100%

National Training Fund

Up to 100% funding for employers

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Trusted by

We train teams at Poland's largest companies

ING Bank - EITT client
mBank - EITT client
PKO Bank Polski - EITT client
PZU - EITT client
Allianz - EITT client
T-Mobile - EITT client
KGHM - EITT client
PGE - EITT client
IKEA - EITT client
InPost - EITT client
Leroy Merlin - EITT client
ZUS - EITT client

Interested in this training?

Contact us - we'll prepare an offer tailored to your organization's needs.

500+ experts
2500+ trainings available
ISO 9001 quality certified
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