Interpersonal communication with elements of negotiation
The training combines practical aspects of interpersonal communication with elements of business negotiation. The program focuses on the development of skills to communicate effectively in various professional situations and conduct effective negotiations. Participants will learn verbal and non-verbal communication techniques, methods of exerting influence and negotiation strategies. Classes are conducted in a workshop format with the use of scenes and simulations.
Issues
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Interpersonal communication techniques
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Active listening
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Persuasion and influence
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Negotiation strategies
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Conflict resolution
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Non-verbal communication
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Relationship building
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Mediation techniques
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Argumentation in negotiations
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Managing emotions
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Assertive communication
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Conducting difficult conversations
Benefits
- The participant will develop the ability to communicate effectively in various professional situations
- To apply influence and persuasion techniques in an ethical manner
- Will gain practical tools for effective negotiation
- Will learn methods of conflict resolution and consensus building
- Will develop the ability to actively listen and interpret non-verbal communication
- Will be able to build and maintain professional business relationships
Who is this training for?
Prerequisites
- Basic experience in business communications
- Knowledge of the specifics of your organization
- Willingness to actively participate in exercises
- Openness to feedback and development
Training program
Communication models and styles
- Communication barriers
- Verbal and non-verbal communication
Active listening
- Techniques of exerting influence
- Persuasion in communication
Building authority
- Language of benefits
- Techniques of argumentation
- Negotiations in practice
- Preparation for negotiations
- Negotiation strategies and tactics
BATNA analysis
- Dealing with difficult situations
Conflict resolution
- Sources of conflicts
- Conflict resolution styles
- Mediation in practice
- Building consensus
Delivery Methods
Online
- Convenience of participating from anywhere
- Interactive live sessions with trainer
- Materials available for 30 days
- No travel costs
On-site
- Direct contact with trainer and group
- Intensive hands-on workshops
- Networking with other participants
- Full focus on learning
Frequently asked questions
Who is the Interpersonal communication with elements of negotiation training for?
This training is designed for professionals looking to develop skills in interpersonal communication with elements of negotiation. Required level: intermediate.
How long is the Interpersonal communication with elements of negotiation training?
The training lasts 2. Available in online or on-site format.
Will I receive a certificate?
Yes — every participant receives a completion certificate confirming acquired competencies. EITT holds ISO 9001 accreditation.
Can this training be conducted for a closed group?
Yes — we offer dedicated closed trainings for companies. We customize the program to your team's needs. Contact us for an individual quote.
Request a quote
Funding Options
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Development Services Database
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Interested in this training?
Contact us - we'll prepare an offer tailored to your organization's needs.